Fighting for Fair Pay

Swift Transportation Customer Service Representatives I

Unpaid Overtime Lawsuit

Federal law requires employers to pay overtime wages for any work hours over 40 in a week even if you are paid by salary and even if you were told that you are not eligible to get overtime pay. An employer can legally not pay you overtime only if you are exempted from the law. To find out whether you are entitled to overtime pay, call us at 845-255-9370. The call is free and confidential.

This case is brought by a Plaintiff who worked as a customer service representative for Swift Transportation Company, Swift Transportation Co. of Arizona, LLC, and Swift Transportation Services, LLC (“Swift”). The lawsuit alleges that Swift required the Plaintiff and other customer service representatives to work more than 40 hours in a workweek but did not pay them overtime wages, in violation of the federal Fair Labor Standards Act (“FLSA”). This case seeks to compel Swift to pay the Plaintiff and a class of similarly situated customer service representatives all of the overtime wages they earned in the past three years.

The Plaintiff also brings claims under California law for failure to pay overtime wages for all hours worked over forty in a week or more than eight hours in a day.
Click here to read the Complaint

This case was filed in the Central District of California and has been assigned to the Honorable André Birotte Jr.

If you believe you are entitled to back wages but did not join the action or bring an arbitration, call our office.  We can explain your rights to back wages and options for trying to recover them.  The call is confidential, free, and requires no commitment from you.

Status Reports

Case Update: Settlement Granted! – Posted May 17, 2016

On May 11, 2016, the Court granted final approval of the FLSA settlement negotiated between the parties. We expect payments will be sent within the next two months. This timeframe includes (1) 30 days to allow for any appeals, and (2) assuming that there are no appeals, 20 business days after the appellate period to distribute the payments.

Case Update: Settlement News – Posted March 24, 2016

On March 21st, 2016, Plaintiffs filed an Uncontested Motion for Court Approval of their FLSA Settlements in this case.  You can view the Motion here.  As Swift does not contest the motion, we expect the Court to approve it. Once the Court approves the settlement, we expect payments will be sent within 50 days of the approval.  The 50 days includes (1) 30 days to allow for any appeals, and (2) assuming that there are no appeals, 20 days after the appellate period to distribute the payments. We will update this website when the Court issues a ruling on the motion.

Case Update: Mediation and Settlement News – Posted September 24, 2015

On September 11, 2015, the parties met for mediation in Phoenix, Arizona, to try to settle the claims of all class members who have joined the case. Although we were not successful, we continued negotiations and were able to come to an agreement regarding the economic terms of settlement on September 18th. We are still negotiating the non-economic terms and will post additional information as it becomes available.

Case Update: Court Issues Scheduling Order – Posted March 30, 2015

On February 20th, 2015, Judge Birotte issued a scheduling order for the case. This Order provides deadlines for the various stages of the case, including the discovery period and motions leading up to a possible jury trial. Over the coming months the parties will be conducting discovery—a process by which both sides obtain information from each other. Discovery typically includes providing documents, responding to written questions, and providing deposition testimony.


The Court granted the Plaintiffs’ motion to send notice of the opportunity to join this case to all current or former customer service representatives who were paid a salary, worked more than 40 hours in any work week from April 15, 2011 to the present, and were not paid overtime wages for that work, Click here to read Judge Birotte’s Order dated October 31, 2014. This Order directs Swift Transportation to supply names, addresses and email addresses of Customer Service Representatives that may be eligible to join the case.  Plaintiffs’ Counsel will mail the notice and will do so once Swift provides the contact information.  Once notice is mailed, eligible customer service representatives will have 60 days to file a consent to sue in the action.  Anyone who wants to join the action must complete a consent to sue and have it filed with the Court.


The Court ruled that four customer service representatives employed by Swift Transportation Company who signed binding arbitration agreements (as part of an Alternative Dispute Resolution Policy) with the company shall have their disputes heard by an arbitrator. Click here to read the Order dated October 3, 2014. Getman Sweeney has filed arbitration disputes for the CSRs with the American Arbitration Association and will represent them in their arbitrations.

Answers to Common Questions:

Do I have to pay to join the case?

No. The attorneys representing plaintiffs are Getman & Sweeney, PLLC and we are handling this case on a contingent basis and will only be paid when we win through a settlement or final judgment.

What claims are covered in this case?

The complaint covers claims for unpaid overtime wages under the federal Fair Labor Standards Act (“FLSA”) and California law. The specific violations claimed are that, by paying a salary alone, Swift failed to pay wages at the rate of time and one half to its customer service representatives. The mere fact that an employer pays a salary does not avoid the requirement to pay overtime at the rate of time and one half.

The Named Plaintiff also brings individual claims under California state law.

What work locations are covered by this lawsuit?

The FLSA overtime claims in this lawsuit covers customer service representatives who worked anywhere in the country. The California overtime claims in this lawsuit covers customer service representatives who worked in California.

What damages are sought?

Damages sought under the FLSA include back overtime wages, an equal amount of liquidated damages, and interest for each violation. The FLSA provides for liquidated damages in an amount equal to the back pay owed and allows claims going back three years from when someone affirmatively joins the case by filing a Consent to Sue form. Damages for the California class action state law claims include back overtime pay and prejudgment interest for each violation and allows claims going back four years from the Complaint. Under the FLSA and California overtime laws, a losing defendant is required to pay for the workers’ attorneys’ fees and costs. You must send us a signed Consent to Sue Form to bring your federal wage and hour claims in this action.

How far back can claims be made?

Under the FLSA, you are entitled to make claims for the period extending back three years from the date your Consent to Sue Form is filed in Court. Swift may argue that its violations were not willful and that the claims should only be limited to a two-year period preceding the filing of your Consent to Sue Form. This two or three year period is called the “statute of limitation.” The California state wage claims have a different statute of limitations that goes back four years from the date the complaint was filed in Court.

How do I join the case?

To bring claims under the FLSA for back wages and an equal amount of liquidated damages in this action, you must affirmatively join the case by filling out a Consent to Sue Form and returning it to Getman Sweeney to be filed with the Court. Even customer service representatives who worked in California and who do not fill out a consent to sue form MAY be part of the state overtime wage claims which are brought as a class action, but only IF the Court ultimately decides that the case may go forward as a class action. Customer service representatives who want the best chance of recovering back wages should fill out the Consent to Sue form and return it to Getman Sweeney to be filed with the Court.

Can I wait to file my Consent to Sue form?

You are not part of the FLSA case until your Consent to Sue Form is returned to the plaintiffs’ attorneys and filed. If you delay in filing the consent to sue, part or all of your claim may be barred by the statute of limitations.

Can Swift fire me or take action against me for joining the case?

The law prohibits retaliation for joining an overtime lawsuit. If any employee suffers retaliation, Swift would be liable for at least double the injury caused to the employee, and possibly much more. Notify us immediately if you think any retaliation has occurred or is occurring. Retaliation is rare in most overtime cases because an employer can suffer such serious penalties.

Can Swift or its attorneys contact me about this case?

Employers are generally permitted to contact unrepresented employees about a case until they have filed a consent to sue. Once you have filed a consent to sue, neither Swift nor its lawyers should contact you about the case. If they do, call us immediately.

Employers and their attorneys make it a regular practice to speak with current employees who have not yet filed a consent to sue. Even though they are not permitted to do so, employers and their counsel have in many cases tried to discourage employees from joining wage-and-hour cases. And they have tried to get employees to make a statement that can later harm their ability to join a lawsuit or otherwise interfere with their claims.

Here are the rules for employer attorney contact with employees about a case: First, employers’ attorneys should advise employees that they should secure their own counsel before speaking with the attorney. Second, attorneys for the employer may not give employees legal advice. Third, employers’ attorneys are not permitted to give false or misleading information about a case. Fourth, they are required to inform an employee that they represent the company and that the employee is not required to give a statement. You should know that statements that employees give to employers or their lawyers are generally sought to defend the company against the suit seeking back wages the company may owe its employees, including wages owed to the employee giving the statement. Getman Sweeney strongly believes that employees who may have back wage claims should not give statements to an employer or its attorneys without receiving legal advice first. If you are asked to provide information or give a statement, you can contact Getman Sweeney immediately. The call is free and confidential.

Case Inquiry

Fill out this form if you would like someone from GSD to contact you to provide more information. Please note that if you would like to join the lawsuit, you must fill out the "Consent to Sue" form linked in the "How to Join this Case" section.

"*" indicates required fields

Full Name*